The complete management system for your hotel
Beyond the welcome: the operational engine that runs your calendar, rates, channels, billing and reports — with you always in command.
Calendar and bookings
One unified view of rooms and availability: create, move and manage bookings in just a tap.
Rates and restrictions
Seasonal pricing, minimum and maximum stay, CTA/CTD: total control over your rate plans.
Channel manager
Sync your calendar and availability with Airbnb and Booking (apartments): no more double bookings.
Folio and invoicing
A folio for each room, deposits, balance, receipts and Fattura Elettronica (SDI): your accounts always in order.
Night audit
The daily close verifies takings and occupancy; you review and approve — no spreadsheets.
Reports and statistics
Occupancy, ADR, RevPAR and how your property is trending: decisions driven by data, not gut feeling.
Guest CRM
History, preferences and contacts for every guest: better relationships and more direct repeat bookings.
Team and roles
Reception, housekeeping, manager: tailored roles and permissions — everyone sees only what they need.
AI Revenue Advisor
Pricing suggestions based on occupancy and season: more revenue, always under your control.
Simple, as it should be.
The hotel goes live
We set up your property and generate the QR code. No installation, no hardware.
The guest scans the QR
From the room or at reception, the guest opens the assistant on their phone, in their own language.
Guided automation, always under your control
The platform does the heavy lifting — multilingual welcome, check-in, documents and portal sync — and you control and approve with one click from the dashboard.
Frequently asked questions
For an Italian property, the ideal management system automates local compliance — Alloggiati Web, ISTAT, the tourist tax, electronic invoicing to the SDI and CIN management — and speaks your guests' language. HotelOnlineAI brings all of this together in a single platform with a multilingual digital reception, built specifically for hotels and B&Bs in Italy.
No. You can keep the system you use today for bookings: HotelOnlineAI sits on top and adds the digital reception, the Concierge AI and Italian compliance. You run it alongside what you have and try it risk-free.
HotelOnlineAI collects guest data during digital check-in and automatically submits it to the State Police's Alloggiati Web portal, with no manual entry.
Accommodation providers periodically report arrivals and stays to their Region, which passes them on to ISTAT — usually every month. By collecting the data right at check-in, HotelOnlineAI prepares the ISTAT export in the required format, so submitting it becomes a simple final check.
The CIN must be requested on the Ministero del Turismo platform, then displayed at the property and included in every listing. HotelOnlineAI stores and validates the CIN in the official 18-character format and shows it wherever it's needed — for example on invoices and in pre-arrival messages to guests.
Yes. The assistant welcomes and replies to guests at any time, in their own language, even when reception is closed.
Take your business beyond every border.
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