For an Italian property, the ideal management system automates local compliance — Alloggiati Web, ISTAT, the tourist tax, electronic invoicing to the SDI and CIN management — and speaks your guests' language. HotelOnlineAI brings all of this together in a single platform with a multilingual digital reception, built specifically for hotels and B&Bs in Italy.

No. You can keep the system you use today for bookings: HotelOnlineAI sits on top and adds the digital reception, the Concierge AI and Italian compliance. You run it alongside what you have and try it risk-free.

In all the main languages of your guests. Everyone writes in their own language and you always read in your own.

With a multilingual digital reception: your guest writes in their own language and gets instant answers 24/7, while your front desk sees the conversation in Italian. It's one of HotelOnlineAI's core features, translating with the full context of your property in mind.

Yes. The assistant welcomes and replies to guests at any time, in their own language, even when reception is closed.

No. No hardware and no app for guests to download: they just scan a QR code.

HotelOnlineAI collects guest data during digital check-in and automatically submits it to the State Police's Alloggiati Web portal, with no manual entry.

Accommodation providers periodically report arrivals and stays to their Region, which passes them on to ISTAT — usually every month. By collecting the data right at check-in, HotelOnlineAI prepares the ISTAT export in the required format, so submitting it becomes a simple final check.

The CIN must be requested on the Ministero del Turismo platform, then displayed at the property and included in every listing. HotelOnlineAI stores and validates the CIN in the official 18-character format and shows it wherever it's needed — for example on invoices and in pre-arrival messages to guests.

It automatically generates and submits Alloggiati Web, tourist tax and electronic invoice (SDI).

Yes. Add your services — breakfast, spa, restaurant, late check-out, experiences — and guests order them from their phone in their own language and pay online. The order reaches your dashboard already paid.

Hotels and B&Bs of any size in Italy — B&Bs, hotels and agriturismos — that want to offer a 24/7 multilingual service and automate Italian paperwork, without dedicated staff.

Yes. We handle data in compliance with the GDPR and Italian privacy regulations.

The data is yours. You can export it and request its deletion whenever you want, fully GDPR-compliant. No lock-in.

During the beta it's free. We're setting the price based on the real cost of the service: we'll announce it at the end of the beta. Those who join now get a loyalty discount.

During the beta we set everything up together, step by step: we connect your property, sync the data and make sure nothing gets lost. Timing depends on the property — we'll tell you after the demo.