Take your business beyond every border.

We are active in some municipalities of Lombardy and Veneto (including Verona, Padua, Vicenza, Bergamo and Brescia). In some municipalities we prepare the data and the link to the portal, and you confirm the registration. In others we prepare the data and you complete the registration yourself. Ask us about your municipality: the list is growing.

For an Italian property, the ideal management system automates local compliance — Alloggiati Web, ISTAT, the tourist tax and CIN management — and speaks your guests' language. HotelOnlineAI brings all of this together in a single platform with a multilingual digital reception, built specifically for hotels and B&Bs in Italy.

No. You can keep the system you use today for bookings: HotelOnlineAI sits on top and adds the digital reception, the AI Concierge and Italian compliance. You run it alongside what you have and try it risk-free.

In all the main languages of your guests. Everyone writes in their own language and you always read in your own.

With a multilingual digital reception: your guest writes in their own language and gets instant answers 24/7, while your front desk sees the conversation in Italian. It's one of HotelOnlineAI's core features, translating with the full context of your property in mind.

Yes. The assistant welcomes and replies to guests at any time, in their own language, even when reception is closed.

No. No hardware and no app for guests to download: they just scan a QR code.

HotelOnlineAI collects guest data during digital check-in and automatically prepares the records for the State Police's Alloggiati Web portal, with no manual entry. Automatic submission of the records is coming soon.

Accommodation providers periodically report arrivals and stays to their Region, which passes them on to ISTAT — usually every month. By collecting the data right at check-in, HotelOnlineAI prepares the ISTAT export in the required format, so submitting it becomes a simple final check.

The CIN must be requested on the Ministero del Turismo platform, then displayed at the property and included in every listing. HotelOnlineAI stores and validates the CIN in the official 18-character format and shows it wherever it's needed — for example on documents and in pre-arrival messages to guests.

It automatically prepares the Alloggiati Web records and calculates the tourist tax. Automatic submission of the records is coming soon.

Yes. Add your services — breakfast, spa, restaurant, late check-out, experiences — and guests order them from their phone in their own language. The order reaches your dashboard. Online payment is coming soon.

Hotels and B&Bs of any size in Italy — B&Bs, hotels and agriturismos — that want to offer a 24/7 multilingual service and automate Italian paperwork, without dedicated staff.

Yes. Data is encrypted and stored on servers in the EU, and we handle it with care for privacy.

The data is yours. You can export it and request its deletion whenever you want, with respect for your privacy. No lock-in.

The Pilot Program is free for 2 months; after that, the Founding Partner price stays locked forever.

During the pilot program we set everything up together, step by step: we connect the property, sync the data and make sure nothing is lost. Timing depends on the property — we'll tell you after the demo.