HotelOnlineAIHotelOnlineAI
The Concierge AI

A personal concierge for every guest, in every language

Everything the guest experiences during the stay — in their language, from their phone, with your brand.

Real-time chat and translation

The guest writes in their language and you reply in yours: instant translation in 70+ languages, text and voice.

A 24/7 assistant

An assistant answers guests' common questions at any hour, so the reception is never under pressure.

A tailored stay plan

Each day the guest gets ideas on what to do, based on the weather and their interests, near your hotel.

Local tips with discounts

Selected restaurants, experiences and shops, with exclusive discounts from your partners, right on the map.

In-hotel services and orders

Breakfast, extra cleaning, room service: the guest orders from the phone and you get the request instantly.

Taxi, transfers and tickets

The guest books a taxi, an airport transfer or tickets to attractions, without looking elsewhere.

Check-in from the phone

Documents and details entered before arrival: on arrival the guest is already registered and you save time at the desk.

A clear meal plan

The guest immediately sees their board — breakfast, half board or full board — without having to ask.

Upgrades and late check-out

Well-timed offers — a better room, late check-out, extras — that raise revenue and delight the guest.

Only your brand

Your hotel, front and center

The guest experiences the stay with your hotel front and center, in a simple, cared-for flow — no forms, no bureaucracy. The care stays yours, the platform does the work.

HotelOnlineAI
Reception · 24/7
en
🏠 Home🎤 Assistant🎫 Tickets
What are you looking for?
−12%
−15%
HotelOnlineAI
Reception active · 24/7
Guest · DE
Guten Tag! Gibt es einen kostenlosen Parkplatz?
The reception reads in English
Hello! Is there free parking?
Sì! Parcheggio privato gratuito davanti all'hotel. 🅿️
Your services
Room 12 · self-service
Breakfast in room
€12
Spa journey
€35
Late check-out
€20
Total€47
Pay now
How it works

Simple, as it should be.

01

The hotel goes live

We set up your property and generate the QR code. No installation, no hardware.

02

The guest scans the QR

From the room or at reception, the guest opens the assistant on their phone, in their own language.

03

Guided automation, always under your control

The platform does the heavy lifting — multilingual welcome, check-in, documents and portal sync — and you control and approve with one click from the dashboard.

FAQ

Frequently asked questions

No. They get a link (also via QR) and open everything from their phone's browser, with nothing to install.

Chat and voice are translated in real time in 70+ languages; the app itself is available in 20 languages. Each guest writes and reads in their own.

The experience puts your hotel front and center: it’s your brand the guest recognizes. «Concierge AI» names the assistant; the technology works behind the scenes, not in place of your name.

No. It's free for the guest: it's part of the property's service. They only pay for the extras they choose, such as a service or a transfer.

The Concierge AI is already included in the platform: we activate it together during setup. You can see it on your property with a free demo.

Take your business beyond every border.

Choose your profile and tell us about yourself. We'll get back to you shortly.