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A personal concierge for every guest, in every language
Everything the guest experiences during the stay — in their language, from their phone, with your brand.
Real-time chat and translation
The guest writes in their language and you reply in yours: instant translation in 70+ languages, text and voice.
A 24/7 assistant
An assistant answers guests' common questions at any hour, so the reception is never under pressure.
A tailored stay plan
Each day the guest gets ideas on what to do, based on the weather and their interests, near your hotel.
Local tips with discounts
Selected restaurants, experiences and shops, with exclusive discounts from your partners, right on the map. And from each of your tips, guests can book tours and activities nearby.
In-hotel services and orders
Breakfast, extra cleaning, room service: the guest orders from the phone and you get the request instantly.
Taxi, transfers and tickets
The guest books a taxi, an airport transfer or tickets to attractions, without looking elsewhere.
Check-in from the phone
Documents and details entered before arrival: on arrival the guest is already registered and you save time at the desk.
The door from the smartphone
The guest opens room and main entrance with one tap in the guest area, or with the PIN: no queue at the desk and no keys to hand over. Keyless access: coming soon.
A clear meal plan
The guest immediately sees their board — breakfast, half board or full board — without having to ask.
Upgrades and late check-out
Well-timed offers — a better room, late check-out, extras — that raise revenue and delight the guest.
Your hotel, front and centre
The guest experiences the stay with your hotel front and centre, in a simple, cared-for flow — no forms, no bureaucracy. The care stays yours, the platform does the work.
Simple, as it should be.
The hotel goes live
We set up your property and generate the QR code. No installation, no hardware.
The guest scans the QR
From the room or at reception, the guest opens the assistant on their phone, in their own language.
Guided automation, always under your control
The platform does the heavy lifting — multilingual welcome, check-in, documents and portal sync — and you control and approve with one click from the dashboard.
Frequently asked questions
No. They get a link (also via QR) and open everything from their phone's browser, with nothing to install.
Chat and voice are translated in real time in 70+ languages; the app itself is available in 20 languages. Each guest writes and reads in their own.
The experience puts your hotel front and centre: it’s your brand the guest recognises. "AI Concierge" names the assistant; the technology works behind the scenes, not in place of your name.
No. It's free for the guest: it's part of the property's service. They only pay for the extras they choose, such as a service or a transfer.
The AI Concierge is already included in the platform: we activate it together during setup. You can see it on your property with a free demo.
Take your business beyond every border.
Choose your profile and tell us about yourself. We'll get back to you shortly.
Your hospitality. Our intelligence.
Digital Reception and AI Concierge for hotels and B&Bs. Check-in, management and multilingual guest support in one platform.
+39 380 100 3307 ↗