A benefit for everyone.
One single platform, three worlds that gain value from it.
More hospitality, less effort.
- Less work at reception, more time for guests
- Check-in and guest records ready before arrival
- A local concierge for your guests, 24/7
- Guests welcomed in their own language
- ZTL licence plate prepared when needed
Not just a warm welcome: more revenue and reviews.
Behind the assistant, tools that grow your hotel — almost without lifting a finger.
More 5-star reviews
Your guests leave happy and say so. HotelOnlineAI helps you turn stays into positive reviews.
Extra revenue, automatically
Breakfast, spa, late check-out, experiences: the assistant offers your services at the right moment. Every guest is worth more.
Know instantly if something's wrong
If a guest isn't happy, you'll notice during the stay — and fix it before it becomes a negative review.
And this is just the beginning.
New customers from nearby hotels.
Your restaurant appears in the guest app right when the guest decides where to eat, with a dedicated offer: the guest books a table from the app and you receive the request.
- Guests from nearby hotels
- Visibility on the local map
- Booking requests straight from the app
Frequently asked questions
For an Italian property, the ideal management system automates local compliance — Alloggiati Web, ISTAT, the tourist tax and CIN management — and speaks your guests' language. HotelOnlineAI brings all of this together in a single platform with a multilingual digital reception, built specifically for hotels and B&Bs in Italy.
Hotels and B&Bs of any size in Italy — B&Bs, hotels and agriturismos — that want to offer a 24/7 multilingual service and automate Italian paperwork, without dedicated staff.
HotelOnlineAI collects guest data during digital check-in and automatically prepares the records for the State Police's Alloggiati Web portal, with no manual entry. Automatic submission of the records is coming soon.
It automatically prepares the Alloggiati Web records and calculates the tourist tax. Automatic submission of the records is coming soon.
In all the main languages of your guests. Everyone writes in their own language and you always read in your own.
No. No hardware and no app for guests to download: they just scan a QR code.
Take your business beyond every border.
Choose your profile and tell us about yourself. We'll get back to you shortly.
Your hospitality. Our intelligence.
Digital Reception and AI Concierge for hotels and B&Bs. Check-in, management and multilingual guest support in one platform.
+39 380 100 3307 ↗
HotelOnline