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For properties
More time for people. Less repetitive work. A digital experience supporting guests before, during and after their stay.
Features ↗HotelOnlineAI · AI Concierge
Hospitality is an art.
Give it a new intelligence.
Digital Reception and AI Concierge for hotels and B&Bs.Check-in, management and multilingual guest support in one platform.
✓ 2 months free✓ No credit card
HotelOnlineAI
Three worlds. One experience.
For guests
A personal concierge, a translator and a direct line to your hotel. One place to discover the destination and return home with stories to tell.
AI Concierge ↗
For partners
Businesses near the property can apply to become partners and enrich the guest experience.
Your identity, at the heart.
More time for people. Less repetitive work. A digital experience supporting guests before, during and after their stay.
Property managementYour identity, at the heart.
More time for people. Less repetitive work. A digital experience supporting guests before, during and after their stay.
One QR. The whole stay.
Opens in the browser: no app to download.
Attentive, in every language.
A guest AI assistant, available 24/7 in over 70 languages.
The relationship is yours.
Direct bookings and services, without OTA commissions.
Simple from the start.
Cloud platform, without additional hardware.
Your world, in their language.
Local tips, breakfast in the room and service requests: your hospitality continues on their phone.
Request a demoVILLA AUREAINTERACTIVE DEMO
LAGO DI GARDA
Welcome, Sofia.
AI Concierge
Check-in
Complete check-in before arrival.
INTERACTIVE DEMO
INTERACTIVE DEMO2 months free
Less searching. More travelling.
A personal concierge, a translator and a direct line to your hotel. One place to discover the destination and return home with stories to tell.
For guests
You write in your language. Your hotel reads in theirs.
Chat translates guest and reception messages in over 70 languages, with voice support too. The conversation stays direct: AI helps you understand each other.
Your stay, without endless searching.
The assistant brings together ideas, places to visit and nearby services, helping you build a plan around your interests, available time and the weather.
An itinerary to enjoy. Memories to take home.
Local tips, experiences and special moments: less time organising, more time enjoying the journey.
You write in your language. Your hotel reads in theirs.Illustrative example · Not a live chat
Guest · DE
Wir möchten den See entdecken. Was empfehlen Sie?
Reception · IT
Vorremmo scoprire il lago. Cosa ci consigliate?
Reception · IT
Volentieri! Vi suggeriamo una passeggiata sul lungolago e una visita ai borghi vicini.
↓ The reply returns in the guest’s language
Guest · DE
Sehr gern! Wir empfehlen einen Spaziergang am See und einen Besuch der umliegenden Orte.
Sample plan · personalise it
A day on Lake Garda
- Walk along Peschiera’s lakefront
- A village, local flavours and an unhurried break
- Sunset on the lake, then back to your hotel
The assistant brings together ideas, places to visit and nearby services, helping you build a plan around your interests, available time and the weather.
Fewer steps. More control.
Property management
PMS: bookings, calendar, rooms and rates.
Compliance
Alloggiati Web, ISTAT and tourist tax prepared in the check-in flow.
ZTL
ZTL: licence plate collected in advance; the property confirms registration.
COMING SOON · ADD-ON
Channel Manager 2-way
Channel Manager 2-way: bidirectional synchronisation coming soon.
Every detail of hospitality, connected.
Tailored property management
Bookings, calendar, rates, guest accounts and reports. Customisable interface and mobile management.
Discover moreSmart access
Smartphone or PIN access linked to payment and disabled at check-out, depending on configuration. Coming soon.
Discover moreServices and payments
Your service catalogue and prices: guests place orders (online payment coming soon); requests arrive in the dashboard.
Discover moreA complete stay
Breakfast, spa, extra cleaning, meal plans, upgrades and late check-out.
Discover moreThe destination and its partners
Restaurants on the map, dedicated offers, experiences, taxis, transfers and tickets.
Discover moreSupport for staff too
In-dashboard AI assistant, remote support, contact with the founder and intervention logs.
Discover moreCompliance and ZTL
Automatic compliance submissions coming soon. ZTL in selected municipalities: plate prepared, registration confirmed by the property.
Discover moreMore than a stay.
01 / HotelOnlineAI
The pleasure of being expected.
02 / HotelOnlineAI
Flavours worth remembering.
03 / HotelOnlineAI
The destination becomes personal.
Inspirational images: these do not represent partner properties.
Fewer steps. More control.
Alloggiati Web, ISTAT and tourist tax prepared in the check-in flow.
Legal complianceValue for the local community too.
Hotels, guests and local businesses connect: restaurants, rentals and experiences become part of the welcome.
Businesses near the property can apply to become partners and enrich the guest experience.
Become a partner
Build the next exceptional experience with us.
Welcoming 2 partner properties from Peschiera del Garda, Lombardy and Veneto. Two months free in exchange for feedback; then a locked Founding Partner price.
Request a demoThe future of hospitality has a human touch.
The future of hospitality has a human touch.
Vision and insights.
Your hospitality. Our intelligence.
Digital Reception and AI Concierge for hotels and B&Bs. Check-in, management and multilingual guest support in one platform.
WhatsApp
+39 380 100 3307 ↗
+39 380 100 3307 ↗