A personal concierge for every guest, in every language
Everything the guest experiences during the stay — in their language, from their phone, with your brand.
Real-time chat and translation
The guest writes in their language and you reply in yours: instant translation in 70+ languages, text and voice.
A 24/7 assistant
An assistant answers guests' common questions at any hour, so the reception is never under pressure.
A tailored stay plan
Each day the guest gets ideas on what to do, based on the weather and their interests, near your hotel.
Local tips with discounts
Selected restaurants, experiences and shops, with exclusive discounts from your partners, right on the map.
In-hotel services and orders
Breakfast, extra cleaning, room service: the guest orders from the phone and you get the request instantly.
Taxi, transfers and tickets
The guest books a taxi, an airport transfer or tickets to attractions, without looking elsewhere.
Check-in from the phone
Documents and details entered before arrival: on arrival the guest is already registered and you save time at the desk.
A clear meal plan
The guest immediately sees their board — breakfast, half board or full board — without having to ask.
Upgrades and late check-out
Well-timed offers — a better room, late check-out, extras — that raise revenue and delight the guest.
The guest sees your hotel, not a software
No forms, no technical labels, no «bureaucracy»: the guest opens «[your Hotel] · Concierge AI» and feels looked after. The care stays yours, the platform does the work.
Simple, como debe ser.
El hotel se activa
Configuramos su alojamiento y generamos el código QR. Sin instalación, sin hardware.
El huésped escanea el QR
Desde la habitación o en recepción, el huésped abre el asistente en su teléfono, en su idioma.
Automatización guiada, siempre bajo su control
La plataforma se encarga del trabajo pesado — recepción multilingüe, check-in, documentos y sincronización de los portales — y usted controla y aprueba con un clic desde el panel de control.
Preguntas frecuentes
No. They get a link (also via QR) and open everything from their phone's browser, with nothing to install.
Chat and voice are translated in real time in 70+ languages; the app itself is available in 20 languages. Each guest writes and reads in their own.
No. The guest sees only your hotel's name and brand: «[your Hotel] · Concierge AI». The technology stays behind the scenes.
No. It's free for the guest: it's part of the property's service. They only pay for the extras they choose, such as a service or a transfer.
El Concierge AI ya está incluido en la plataforma: lo activamos juntos durante la configuración. Puede verlo en su alojamiento con una demo gratuita.
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