How to automate Alloggiati Web submissions (without errors)
A practical guide for hotels and B&Bs: what Alloggiati Web is, the deadlines, the most common mistakes, and how to automate guest reporting to the Italian police.
Every accommodation in Italy — hotel, B&B, guesthouse, agriturismo — must report guest data to the police through the Alloggiati Web portal run by the Italian State Police. It is a public-security obligation, not a tax one, and it must be met within strict time limits.
What the law requires
The report must be sent within 24 hours of the guest’s arrival. For one-night stays, data must be transmitted at check-in. The required fields are identity data: first and last name, date and place of birth, citizenship, and document details.
The most common mistakes
- Mistyping document data (a single wrong character can get the record rejected).
- Forgetting submissions on the busiest days.
- Not keeping the transmission receipt.
- Submitting late for one-night stays.
How to automate the process
The most effective approach is to collect the data during a digital check-in: the guest enters (or scans) their document from their phone and the information is validated automatically. The record can then be generated and sent to Alloggiati Web without any manual re-typing.
Automating this flow removes most transcription errors, prevents delays, and frees up valuable front-desk time. This is exactly one of the obligations HotelOnlineAI handles for you, in full GDPR compliance.
In short
Alloggiati Web isn’t complicated, but it’s repetitive and unforgiving of errors. Digitising check-in and automating submission is the simplest way to stay compliant and stress-free.